Our service concept

Sincerely care for customer quality to create value

Our service tenet

Innovation and progress to customer satisfaction

Frequently Asked Questions:

Commitment to quality

1. Strictly comply with relevant laws and regulations to provide quality products that meet the standard requirements.

2. The warranty period of the product is 24 months from the date of production.

3. The Company strictly fulfills the contract, and the Company is responsible for the quality problems during the warranty period.

4, the company's products have been insured product liability insurance.

Service commitment

1, product and service related to any questions, please contact the customer service hotline, the company by dedicated person online to answer questions, and according to the actual need to provide on-site services as soon as possible.

2, product services: quality problem products, product warranty period by the company responsible for free maintenance or return; If the warranty period expires within three years, the Company shall be responsible for the maintenance and charge the cost.

3, the project supporting products, the company according to the need to arrange special personnel to provide on-site technical support.

4. Conventional products will be delivered within three days; Special products shall be delivered at the agreed time, otherwise agreed upon if the order is adjusted.

5, the company according to customer needs to provide personalized services.

This commitment applies within the territory of the People's Republic of China.